Support
Contact OPRealm
For parent questions, safety concerns, billing support, or partnership enquiries, contact the OPRealm team.
Parent supportSafety concernsBilling help
Email Support
General support: support@oprealm.com
For now, use the same address for safety, privacy, billing, and partnership enquiries.
What to Include
- Your name and parent email address.
- The student display name or safe alias, if relevant.
- The membership tier or creation path.
- A short description of the issue or question.
- Screenshots where helpful, especially for technical or safety reports.
Safety Concerns
If a student feels unsafe, they should stop replying, keep communication inside moderated OPRealm spaces, take a screenshot if possible, use the report tools, and tell a trusted adult.
Response Times
During early access, response times may vary. Safety and account access concerns are prioritised.
Business Details
Business name, registered address, and additional contact details can be added here before full paid launch.